We ship throughout the United States. All orders are shipped from our location in Holmen, WI, using USPS unless otherwise noted. Shipping costs will apply, and will be added at checkout. Please note that we are unable to ship to forwarding addresses and any such order may be canceled automatically by our system.

Your happiness is our top priority and we will do what we can to ensure your satisfaction with every purchase. We offer returns and exchanges within 14 days for unopened products.

To return, please pack the items in the original packaging or in a safely secured package to prevent damage during shipping. Please include a copy of your original receipt. Customers are responsible for shipping costs for products returned/exchanged. Please remember to save your Tracking Information, as we are not responsible for lost or stolen items sent to us for return/exchange.

Send Returns/Exchanges to:

Bella Botanicals

W5538 County Road OS

Onalaska, WI 54650

Once we receive the package and inspect the product(s), the total amount minus the original shipping cost will be returned back to your original form of payment. We do not accept returns of an item if you have opened and/or used the product. We are unable to accept returns of partial sets or bundles.

Once the return is approved, please allow 10 days for the return to be processed.

Discount codes are one-use only, and cannot be combined with any other offer or discount. Not valid on previous purchases.

Orders are subject to sales tax in the following states: Wisconsin 

Taxes may change without notice depending on regulations.

Skincare products should always be applied from thinnest to thickest. Water-based products, like toners and serums, go on first because they absorb quickly into the skin. Finish with thicker creams or facial oils to lock in hydration, and always apply SPF as the final step in your morning routine.

Most of our skincare products are best used within 12 months of opening. Store your products in a cool, dry place away from direct sunlight and always avoid introducing water or contaminants into the container

Natural skincare products are made with ingredients that are primarily derived from plants, minerals, and other naturally occurring sources rather than relying heavily on synthetic ingredients. They often include ingredients like botanical extracts, plant oils, clays, hydrosols, and essential oils. “Natural” doesn’t automatically mean better or gentler, though—the formulation and individual ingredients still matter.

Organic ingredients are ingredients that are grown and produced according to organic farming standards, which restrict the use of synthetic pesticides, fertilizers, and genetically modified organisms (GMOs). In skincare, this can include certified organic plant oils, butters, herbs, and botanical extracts.

Not all natural skincare products need preservatives. Anhydrous products, or products made without water, typically don't require a traditional preservative. However, products that contain water need an effective preservation system to help protect against the growth of bacteria, yeast, and mold. Preservatives are an important part of creating safe, stable skincare products.

We carefully select preservatives appropriate for each formula, and our products are paraben-free and formulated without formaldehyde-releasing preservatives.

Yes, many of our products are formulated with sensitive skin in mind, and we offer several fragrance-free skincare options. Some of our products do contain essential oils, and because everyone's skin is different, sensitivities can still occur. If you have particularly sensitive or reactive skin, we recommend choosing fragrance-free products and patch testing before use.

No. We only test our products on willing humans.

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. Our products should not be confused with prescription medicine and they should not be used as a substitute for medically supervised therapy. The efficacy of these products and/or any testimonials have not been confirmed by FDA-approved research. The Federal Food, Drug, and Cosmetic Act require this notice. 

Alcohol-free toners can be a gentler option, especially for dry or sensitive skin. Our toner uses witch hazel and lavender hydrosols along with hydrating and soothing ingredients to refresh the skin without leaving it feeling stripped or tight.

A hydrosol toner is made with botanical waters created during the steam distillation of plants. Our toner features lavender and witch hazel hydrosols to gently refresh, soothe, and help balance the skin without leaving it feeling stripped or dry. Hydrosols offer a gentle way to incorporate the benefits of botanicals into your daily skincare routine.

While toner isn't an essential step for everyone, it can be a great addition to your daily skincare routine. Our hydrosol-based toner adds lightweight hydration and helps prep your skin for the serums and moisturizers that follow. It can also be misted onto the skin throughout the day whenever you need a quick boost of hydration and refreshment.

Fruit acids, also known as AHAs (alpha hydroxy acids), can be beneficial for acne-prone skin by gently exfoliating dead surface skin cells and supporting healthy skin cell turnover. Regular exfoliation can help improve the appearance of clogged pores, uneven texture, post-blemish marks, and dullness. Start slowly and avoid over-exfoliating, especially if your skin is sensitive or reactive.

Most skin types can benefit from fruit acids when used appropriately. AHAs can help improve the appearance of dullness, uneven texture, clogged pores, fine lines, and dark spots. If you have sensitive or reactive skin, introduce acids slowly, use them less frequently, and pay attention to how your skin responds to avoid over-exfoliation.

Most skin types can benefit from fruit acids when used appropriately. AHAs can help improve the appearance of dullness, uneven texture, clogged pores, fine lines, and dark spots. If you have sensitive or reactive skin, introduce acids slowly, use them less frequently, and pay attention to how your skin responds to avoid over-exfoliation.

Facial oils help nourish and soften the skin while supporting its natural moisture barrier. They can also help reduce moisture loss by sealing in hydration, making them especially beneficial for dry or dehydrated skin. The key is choosing a facial oil that works well for your individual skin type and needs.

The best facial oil depends on your individual skin type and what your skin needs. Different plant oils have unique fatty acid profiles, textures, and properties. Some are lightweight and fast-absorbing, while others are richer and more nourishing. Rather than relying solely on a comedogenic rating, consider the overall formulation and how your skin responds to it.

Yes, oily skin can use facial oils, but that doesn't mean everyone with oily or acne-prone skin needs one. The right facial oil can help support the skin's moisture barrier without feeling overly heavy or greasy. If you're prone to excess oil or breakouts, look for lightweight oils and introduce them gradually to see how your skin responds.

Facial oils and moisturizers support the skin in different ways. Water-based serums and moisturizers provide hydration, while facial oils help nourish the skin and reduce moisture loss by supporting the skin's natural barrier. Depending on your skin's needs, you may use one or layer them together, applying water-based products first and facial oils last.

Rose clay can be a gentle option for sensitive skin when used appropriately. Our Rose Clay Face Mask combines rose clay and kaolin clay with colloidal oatmeal and honey powder to gently cleanse and exfoliate while helping soothe and soften the skin. As with any exfoliating product, sensitive skin types should start slowly and avoid letting the mask completely dry on the skin.

Yes, many Bella Botanicals products are formulated with sensitive skin in mind, including several fragrance-free skincare options. Because everyone's skin is different, even natural skincare ingredients can cause sensitivity for some people. If you have sensitive or reactive skin, we recommend starting with fragrance-free products and introducing new skincare products one at a time.

The best skincare routine for sensitive skin is usually simple, gentle, and focused on supporting the skin's natural moisture barrier. For sensitive skin, we recommend starting with our Fragrance-Free Facial Cleanser, followed by our Fragrance-Free Toner and Hyaluronic Acid + Algae Serum for lightweight hydration. If your skin needs additional moisture, add our Fragrance-Free Moisture Boost Facial Serum. During the day, always finish with a broad-spectrum SPF.

When introducing exfoliation, start slowly and pay attention to how your skin responds. Sensitive skin can still benefit from exfoliation, but less is often more.

Fragrance-free skincare is formulated without added ingredients specifically intended to scent the product, including synthetic fragrance and essential oils used for fragrance. Fragrance-free products can be a good choice for sensitive or reactive skin and for anyone who simply prefers skincare without added scent.

Fragrance-free and unscented skincare don't necessarily mean the same thing. Fragrance-free products are formulated without added fragrance ingredients, while an unscented product may contain ingredients used to neutralize or mask the natural scent of the formula. If you're looking to minimize exposure to added fragrance, check the ingredient list rather than relying on the word "unscented" alone.

Essential oils can provide aroma and other formulation benefits, but they aren't the best choice for everyone's skin. Some people with sensitive or reactive skin may experience irritation from essential oils, which is why we offer fragrance-free skincare options for many of our facial products. If you know your skin is sensitive to essential oils or fragrance, choosing fragrance-free skincare is a great place to start.

Choosing the right skincare products starts with understanding your skin type, current concerns, and sensitivity level. Rather than following trends or building an overly complicated routine, start with the basics: a gentle cleanser, hydration, moisturizer, and daily SPF. From there, you can add targeted products for concerns like acne, dryness, uneven texture, dark spots, or signs of aging.

Not sure where to start? Visit us in-store and we can help you build a personalized skincare routine based on your skin and your goals.

Dry skin benefits from products that add hydration while helping support the skin's natural moisture barrier. We recommend starting with our Sweet Orange Facial Cleanser, which gently cleanses while jojoba beads provide light physical exfoliation to help remove dry, flaky surface skin. Follow with our Hydrosol Toner, Hyaluronic Acid + Algae Serum, and Moisture Boost Facial Serum for layers of hydration and moisture. For additional nourishment, our Antioxidant Facial Oil can be used as the final step to help seal in moisture.

If your dry skin is also sensitive or reactive, our Fragrance-Free Facial Cleanser and fragrance-free skincare options may be a better fit.

For dry skin on the body, look for rich, nourishing products that help soften the skin and reduce moisture loss. Our Everything Balm is a fragrance-free, multi-purpose balm that's especially useful for very dry areas like hands, feet, elbows, and knees. Our Whipped Tallow Balm, made with grass-fed tallow, jojoba oil, and vitamin E, offers a rich moisturizing option for dry skin when you want more all-over nourishment.

Teen skincare doesn't need to be complicated. A simple routine with a gentle cleanser, toner, lightweight moisturizer, and daily SPF is a great place to start. For oily or blemish-prone teenage skin, we often recommend our Activated Charcoal Face Soap or Sweet Orange Facial Cleanser, followed by our Hydrosol Toner and Hyaluronic Acid + Algae Serum.

If breakouts or clogged pores are a concern, the Fruit Acid Gel along with the Rose Clay Face Mask can be introduced gradually as an exfoliating treatment.

A simple skincare routine for beginners only needs a few foundational products. Start with a gentle facial cleanser, follow with a hydrating toner to refresh and prep the skin, and finish with a moisturizer suited to your skin type. During the day, always apply a broad-spectrum SPF as your final step.

Once you've established a consistent routine, you can slowly introduce targeted products like serums, exfoliants, masks, or facial oils based on your skin's individual needs. When it comes to skincare, consistency and choosing the right products for your skin are more important than having a complicated routine.

Absolutely. We offer several fragrance-free skincare products that make it easy to build a routine without added fragrance or essential oils. Start with our Fragrance-Free Facial Cleanser, follow with our Fragrance-Free Toner, add our Hyaluronic Acid + Algae Serum, and finish with our Fragrance-Free Moisture Boost Facial Serum for additional moisture.

A fragrance-free skincare routine can be especially helpful for sensitive or reactive skin, but it's also a great option for anyone who simply prefers skincare without added scent.

Choosing the right facial serum depends on how much hydration and moisture your skin needs. Our Hyaluronic Acid + Algae Serum provides lightweight, oil-free hydration, making it a great choice for normal, combination, oily, or acne-prone skin. Our Moisture Boost Facial Serum combines hydration with nourishing plant oils, making it a better choice for dry skin or skin that needs more emollient support.

For skin that needs additional nourishment, our Antioxidant Facial Oil can be applied after Moisture Boost or used on its own after toning. This simple toner + facial oil routine can also be a good option when you want to minimize the number of products in your routine.