We ship throughout the United States. All orders are shipped from our location in Holmen, WI, using USPS unless otherwise noted. Shipping costs will apply, and will be added at checkout. Please note that we are unable to ship to forwarding addresses and any such order may be canceled automatically by our system.
It depends on where you are located. All items ordered and paid for will ship within 2 business days unless otherwise noted. Once shipped, please allow 5-7 business days for your order to arrive with standard shipping.
Your happiness is our top priority and we will do what we can to ensure your satisfaction with every purchase. We offer returns and exchanges within 14 days for unopened products.
To return, please pack the items in the original packaging or in a safely secured package to prevent damage during shipping. Please include a copy of your original receipt. Customers are responsible for shipping costs for products returned/exchanged. Please remember to save your Tracking Information, as we are not responsible for lost or stolen items sent to us for return/exchange.
Send Returns/Exchanges to:
N7295 Cottonwood Lane
Holmen, WI 54636
Once we receive the package and inspect the product(s), the total amount minus the original shipping cost will be returned back to your original form of payment. We do not accept returns of an item if you have opened and/or used the product. We are unable to accept returns of partial sets or bundles.
Once the return is approved, please allow 10 days for the return to be processed.
We are so sorry to hear that you received a damaged product or an incorrect item in your order. Please reach out to us at email@example.com within 48 hours of receiving your order with a photo of the damaged/incorrect product and we will be happy to resolve this for you.
Discount codes are one-use only, and cannot be combined with any other offer or discount. Not valid on previous purchases.
Orders are subject to sales tax in the following states: Wisconsin
Taxes may change without notice depending on regulations.
We offer secure online ordering and accept Visa, MasterCard, Discover, American Express, JCB, PayPal, Visa Checkout, Apple Pay, Chase Pay, E-check.
Natural ingredients have a different shelf-life compared to mass-produced, chemically-preserved products. To ensure that your products are used during their time of optimal freshness, we recommend storing all products in a cool, dry place out of direct sunlight and using them within 12 months of opening.
'Natural' products in the beauty industry refer to using ingredients sourced from nature, omitting potentially harmful synthetics and harsh preservatives.
We use organic ingredients whenever possible. Organic ingredients comply with standards for organic farming, which includes using no pesticides or herbicides, hormones, or antibiotics on the crops.
Yes, we use preservation in our water based products to protect you as consumers. Preservatives are needed in skincare that contains water to prevent the growth of mold, bacteria, yeast, and fungus. We use paraben-free and formaldehyde-free preservatives.
Our products do not contain common allergens such as dairy, gluten, nuts, soy, or eggs. Some of our products contain some essential oils which may cause skin irritation. If you have a history of having skin that is extra-sensitive to skincare products, we recommend conducting a patch test first. Apply product to a small area of skin and wait 24 hours to test sensitivity before full application.
No. Only products labeled with CBD contain CBD.
Our organically farmed CBD distillate contains naturally occurring, non-intoxicating constituents in the plant. These may include terpenes, vitamins, minerals, and other phytocannabinoids that have a positive impact on your skin.
Yes, CBD is legal according to the 2018 Farm Bill. It is federally legal to grow, sell, and consume hemp-based products (including hemp-based CBD, which we use in all Bella Botanicals products). The same isn’t true for marijuana-derived CBD products, for which legality varies by state.
All our CBD is derived from hemp, which legally must contain less than 0.3% THC per industry guidelines.
No. CBD is non-intoxicating and will not get you high.
Drug tests vary as to what compounds are being analyzed, so we are unable to make any claims or guarantees regarding use of our products and drug tests.
No. We only test our products on willing humans.
These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. Our products should not be confused with prescription medicine and they should not be used as a substitute for medically supervised therapy. The efficacy of these products and/or any testimonials have not been confirmed by FDA-approved research. The Federal Food, Drug, and Cosmetic Act require this notice.
It is especially important for those who are pregnant, nursing, chronically ill, elderly or under the age of 18 to discuss the use of products containing CBD with a physician prior to using. The information on our website is intended to provide general information regarding our products and is not to be construed as medical advice or instruction. All of the hemp extract/CBD products that we sell have been 3rd party lab tested and contain less than 0.3% THC.